CBN RETURNS OVER N60 BILLION TO CUSTOMERS

, Magazine

The Central Bank of Nigeria (CBN) disclosed that it had recovered on behalf of customers over N60 billion excessive charges imposed on them by defaulting banks. This is as a result of over 13,000 complaints which were received from various bank customers over illegal and excess charges on their account.

This was made known by Mrs Chinyere Obilor, the Deputy Director, Consumer Protection Department, CBN, during a sensitization forum organized by the apex bank in Owerri.

Speaking during the event, she encouraged members of the banking public to immediately report unethical and illegal practices by the various commercial banks just as she also informed them that different penalties were imposed on the banks for those practices.